Privacy Policy

Last Updated: December 2024

1. Introduction

Homeowner Support ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

2. Information We Collect

Personal Information

We may collect personal information that you provide directly to us, including:

  • Name, email address, phone number
  • Property address and details
  • Financial information relevant to your mortgage or property
  • Credit information (with your consent)
  • Employment and income information
  • Any other information you choose to provide

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device, including your IP address, browser type, operating system, and browsing behavior.

3. How We Use Your Information

We use the information we collect to:

  • Provide and improve our services
  • Evaluate your eligibility for our programs
  • Communicate with you about your inquiry or application
  • Send you important updates and information
  • Comply with legal obligations
  • Protect against fraud and unauthorized activities
  • Analyze and improve our website and services

4. How We Share Your Information

We may share your information with:

  • Service Providers: Third parties who perform services on our behalf
  • Lenders and Financial Institutions: To facilitate mortgage assistance and loan modifications
  • Real Estate Professionals: When necessary to provide our services
  • Legal Requirements: When required by law or to protect our rights
  • Business Transfers: In connection with any merger, sale, or transfer of assets
  • With Your Consent: When you explicitly agree to the sharing

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.

6. Your Rights and Choices

You have the right to:

  • Access and receive a copy of your personal information
  • Correct or update your personal information
  • Request deletion of your personal information
  • Object to or restrict certain processing
  • Opt-out of marketing communications
  • Lodge a complaint with a supervisory authority

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. You can control cookies through your browser settings and other tools.

8. Children's Privacy

Our services are not directed to individuals under 18 years of age, and we do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

10. Contact Us

If you have questions about this Privacy Policy, please contact us at:

Homeowner Support

Financial Plaza, Suite 200

Atlanta, GA 30309

Phone: (770) 752-2509

Email: help@homeownersupport.com